Hello,
I’m hoping I can get some insight as to if there were any changes between V4 and V5 with the dial.whtm url calls.
We use a call similar to the following in our call centre to initiate dials from the pabx
https://pabx/dial.whtm?number={phone number}&user={user}&auth={MD5 hash of user and password}
This will return a status and dial the users extension for a call back to the number specified and has worked fine until recently.
Some numbers now only get a dead line tone but will connect when dialling manually or when hitting redial on the handset.
There doesn’t appear to be any correlation between the numbers that fail, it fails for landlines and mobiles and it doesn’t fail for every number.
Could this be a pabx problem or is this more likely to lie with our phone line provider.
Thanks