We don’t support entering contacts directly to the phone. Contacts should only ever be added via the PABX using one of the following methods:
Logged in as admin…
Company/Global entries
- PABX -> Phonebook Mgmt. -> CSV Upload Entries
- PABX -> Phonebook Mgmt. -> Additional Entries
Personal entries
- PABX -> Users -> Manage Phonebook
Logged in as a user…
Personal entries
- User -> My Details
- User -> My Details -> CSV Addressbook
This has the advantage of being able to replace a phone in the event of a failure and still retain existing contacts.
Address book order
Handsets normally display the addressbook alphabetically. The address book is filled from the PABX in the following order:
- Auto-generated (Modified via PABX -> Phonebook Mgmt. -> Ex-directory Status)
- Company/Global
- Personal
Please note all phones have a limited number of phonebook entries, once this has been exceeded additional contacts will be ignored.