Licensing problem on VMWare

I have a licence received from you to run a VM trial copy of the software and I’ve installed the software and configured the network, but I don’t seem to be able to licence it.

I type in the activation code on the licence page, and it appears to respond with a licence, but the software remains unlicenced (red text on top of all UI screens).


Hi Rachael,

It sounds like you are most of the way there, but are you sure that you are hitting the “Apply Licence” button at the end of the process:

Without this, you won’t actually apply the licences that you have fetched!